Privacy Policy & Data Security

1. Information We Collect

To provide our services, we collect personal information including but not limited to your name, email address, phone number (for M-Pesa/SMS), billing address, and technical logs (IP addresses). This data is used solely for service delivery, billing, and technical support.

2. How We Use Your Data

• Service Delivery: To set up your hosting, register domains, or implement custom software.
• Communication: To send account alerts, maintenance notices, and technical support responses.
• Security: To detect and prevent fraudulent activities or unauthorized access to our infrastructure.
• Compliance: To meet legal obligations relating to domain registration and financial reporting in Kenya.

3. Data Security

Beatsy Solutions employs industry-standard security measures, including 256-bit SSL encryption for all data transmissions, hardware firewalls, and regular security audits. Your passwords are never stored in plain text; we use salted hashing for ultimate protection.

4. Third-Party Sharing

We do not sell your data to third parties. We only share information with partners necessary for service provisioning (e.g., ICANN-accredited registrars for domains or Kenyan tax authorities for VAT compliance).

5. Your Rights

Under the Kenya Data Protection Act, you have the right to access your personal data, request corrections, or ask for deletion (subject to legal retention requirements for financial records). You can manage your preferences via the Beatsy Client Portal.