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API INTEGRATION SERVICES KENYA

API Integration Services in Kenya

Connect your websites, mobile apps and business systems to the services they need — from M-Pesa and SMS to ERP, CRM, WhatsApp and custom APIs.

System Connectivity

Make Your Business Systems Work Together

Modern businesses rely on multiple platforms — a website, a mobile app, an accounting package, a payment provider, a communication tool, and often an ERP or CRM system. When these systems are disconnected, staff spend time manually moving data between them, mistakes happen, and customers experience delays.

API integration connects your applications so they can exchange data automatically. A payment confirmed on M-Pesa updates your order system. A new lead from your website appears instantly in your CRM. An invoice created in your POS flows directly to your accounting package. These connections reduce manual work and improve the accuracy of your business data.

At Beatsy Solutions, we implement API integrations for businesses across Kenya — connecting existing systems to payment providers, communication platforms, government systems, accounting tools, and custom-built APIs. Each integration is scoped to your specific requirements and the capabilities supported by the relevant service provider.

Connect Existing Systems
Automate Data Exchange
Secure Authentication
Webhooks & Callbacks
Payment Integrations

Connect applications to M-Pesa, card payment providers and other supported gateways where credentials and provider access are available.

Communication APIs

Send SMS, WhatsApp and email notifications from your business systems through supported communication gateway providers.

Business System Sync

Synchronize ERP, CRM, accounting and POS systems so your business data stays accurate across all platforms without manual re-entry.

Custom API Development

Design and build REST APIs that expose your business logic to other systems, mobile apps, or partner integrations.

OUR SERVICES

Our API Integration Services

Select the integration service that matches your requirements.

M-Pesa Daraja API Integration

Integrate M-Pesa STK Push, Paybill callbacks and payment confirmation into your website or app where Daraja API access is available.

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SMS Gateway Integration

Send transactional SMS, OTPs, appointment reminders and notifications through supported SMS gateway providers.

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USSD API Integration

Build USSD menu applications for services that need to reach customers on basic phones without internet access.

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Payment Gateway Integration

Connect your application to supported online payment providers — M-Pesa, card payments and others where applicable.

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eTIMS Integration

Assess and implement eTIMS-related data workflows between your business systems and KRA integration methods, subject to requirements.

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WhatsApp Business API

Connect the WhatsApp Business Platform to your systems for automated customer notifications, order updates and CRM-linked workflows.

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Email API Integration

Send transactional emails — order confirmations, password resets, invoices and alerts — automatically from your applications.

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Maps & Location API Integration

Add interactive maps, address search, geocoding, delivery area selection and routing to your web or mobile applications.

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Accounting & ERP Integrations

Synchronize sales, invoices, payments and inventory between your business applications and supported accounting or ERP systems.

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CRM & Marketing Integrations

Push leads, contacts and campaign data from your website or tools into your CRM and marketing platforms automatically.

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Third-Party API Integration

Connect your software to external SaaS platforms, cloud services, business tools and data services using their available APIs.

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REST APIs

Design, develop and integrate REST APIs — endpoints, HTTP methods, authentication, JSON exchange, webhooks and documentation.

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Custom API Development

Build APIs tailored to your business requirements — custom endpoints, business logic, database connectivity and third-party connections.

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CAPABILITIES

Common API Integration Capabilities

Technologies and patterns we work with across integration projects.

REST API Integration

HTTP-based integration using GET, POST, PUT, PATCH and DELETE with JSON data exchange.

Authentication & Security

API key authentication, OAuth 2.0 token flows, HMAC signatures and secure credential management.

Webhooks & Callbacks

Receive real-time event notifications — payment confirmations, delivery receipts and status updates.

Data Synchronization

Keep records consistent between systems — customer data, transactions, inventory and communication logs.

JSON & XML Exchange

Parse, transform and map data structures between different system formats including JSON and XML.

Error Handling & Retry

Graceful error management, retry logic, dead-letter queuing and integration health monitoring.

Validation & Protection

Input validation, IP whitelisting, idempotency checks and replay protection for sensitive integrations.

API Documentation

Technical endpoint reference, request/response examples and integration guides for custom APIs.

USE CASES

Common Business Integration Scenarios

Examples of how API integration solves real business challenges.

Payments

Connect websites and apps to payment providers so customers complete transactions without manual verification.

Automated Notifications

Send SMS, email or WhatsApp messages automatically when events happen — orders, payments, appointments, alerts.

Business System Sync

Connect ERP, CRM, accounting and POS so sales data, customer records and financials stay consistent.

Location Services

Add maps, address lookup, delivery zone selection and distance features to web or mobile applications.

Invoice & Tax Workflows

Connect business systems to applicable platforms where supported API methods and access requirements permit.

Custom Automation

Eliminate repetitive manual work — lead routing, stock reordering, report generation and data synchronization.

Customer Communication

Synchronize customer data across CRM, helpdesk and communication tools for a consistent team view.

OUR PROCESS

How We Approach API Integration

A structured approach that reduces implementation risk and avoids surprises.

1
Requirements Analysis

We discuss your business goal, the systems involved, and what data or actions need to be exchanged.

2
API & System Review

We review API documentation, authentication methods, endpoints and any provider requirements or access restrictions.

3
Integration Planning

We define data mappings, flow diagrams, error scenarios and a testing approach before any code is written.

4
Development & Config

We build connection logic, data transformations, authentication handling, webhook listeners and error management.

5
Testing

We test against sandbox environments, validate edge cases and confirm correct behaviour under different conditions.

6
Deployment

We deploy to production, configure live credentials, confirm callback URLs and verify end-to-end functionality.

7
Monitoring & Support

Post-deployment monitoring, log review and ongoing support are available depending on project requirements.

What you may need to provide: API documentation or portal access, credentials (API keys, consumer keys, shortcodes), sandbox access where available, publicly accessible callback/webhook URLs, and any provider account setup already completed on your side.
INTEGRATION TIERS

API Integration Packages

Fixed-scope engineering tiers covering development, testing and deployment. Pricing may vary depending on API complexity, number of endpoints, authentication method, provider requirements and your existing application architecture. Third-party provider fees, API charges and transaction costs are separate from Beatsy development fees.

Pricing

Choose your plan

We are here to help you, just in case you need help to get started with our services.

Single Webhook & API Connector

Starting From Only
Ksh 25,000 One-Time Payment
Connect ERPs (SAP, Odoo), accounting (QuickBooks, Xero), CRMs, and payment gateways with robust bi-directional APIs.
  • Connect Any External SaaS (HubSpot, Stripe, Google, Mailchimp)
  • Custom Inbound / Outbound Webhook Listeners
  • Payload Transformation & Data Normalization
  • Dead-Letter Queue & Automated Retry Strategy
  • Postman Collection & Standardized OpenAPI Docs

ERP & Accounting Bi-Directional Sync

Starting From Only
Ksh 48,000 One-Time Payment
Connect ERPs (SAP, Odoo), accounting (QuickBooks, Xero), CRMs, and payment gateways with robust bi-directional APIs.
  • Live 2-Way Sync with QuickBooks, Xero, SAP or Odoo
  • Automated Invoicing, Payment Matching & Customer Sync
  • Real-Time Stock Level Updates across Systems
  • Conflict Resolution & Transaction Audit Logs
  • Secure OAuth2 / API Key Credential Management
  • 3 Months Production Monitoring & SLA

Enterprise Omni-System Integration Hub

Starting From Only
Ksh 95,000 One-Time Payment
Connect ERPs (SAP, Odoo), accounting (QuickBooks, Xero), CRMs, and payment gateways with robust bi-directional APIs.
  • Enterprise Service Bus (ESB) & Microservices Event Broker
  • Custom ETL Data Pipelines & Legacy Database Bridging
  • High-Throughput Concurrency (Thousands of Requests/sec)
  • Real-Time Error Monitoring, Alerts & Automated Failover
  • Interactive Developer Portal & Swagger API Documentation
  • 6 Months Dedicated Enterprise SLA Support
API INTEGRATION SERVICES KENYA

Operational Add-Ons

Connect your websites, mobile apps and business systems to the services they need — from M-Pesa and SMS to ERP, CRM, WhatsApp and custom APIs.

Payment
M-Pesa Daraja 2.0 STK & C2B Callbacks
From Ksh 25,000

Automated STK push prompt, B2C payout reversals, and webhook transaction callback listeners.

SMS
Transactional Bulk SMS Gateway Integration
From Ksh 15,000

Integrate Africa’s Talking / Twilio for instant OTPs, order alerts, and transaction receipts.

Enterprise
ERP & Accounting Sync (QuickBooks/SAP)
From Ksh 40,000

Bi-directional synchronization of invoices, inventory adjustments, and customer ledger entries.

Developer
Interactive Swagger & Postman API Documentation
From Ksh 10,000

Standardized OpenAPI / Postman workspace docs to enable seamless 3rd-party developer onboarding.

WHERE WE WORK

API Integration Services in Kenya

Beatsy Solutions is based in Kenya and delivers API integration projects for businesses in Nairobi, Thika and across the country. Most integration work is carried out remotely — requiring access to your systems, credentials and test environments.

Whether you need an M-Pesa integration for a Nairobi e-commerce store, an SMS notification system for a Thika SACCO, or a custom API for a Kenya-wide service, we can assess your requirements and scope an appropriate integration project.

Nairobi
Head office & primary delivery location
Thika
On-site and remote support available
Kenya-wide
Remote integration projects across Kenya
API FAQ

Frequently Asked Questions: API Integration

Connect your websites, mobile apps and business systems to the services they need — from M-Pesa and SMS to ERP, CRM, WhatsApp and custom APIs.

An API (Application Programming Interface) integration connects two or more software systems so they can exchange data automatically in real time. For example, when a customer pays via M-Pesa on your website, an API integration verifies the transaction and updates your order system instantly without staff having to manually check paybill receipts or enter records.

We integrate a wide range of platforms including Kenyan payment providers (M-Pesa Daraja, Pesapal, card processors), communication gateways (Bulk SMS, WhatsApp Business API, transactional email), accounting tools (QuickBooks, Xero, Sage), ERPs (ERPNext, Odoo, SAP), CRMs (HubSpot, Zoho), maps services, and custom internal databases.

Standard API integrations with well-documented services (such as M-Pesa STK Push or an SMS gateway) typically take 3 to 7 business days from credential provisioning to production go-live. Complex multi-system integrations involving ERPs, custom middleware, or proprietary databases generally take 2 to 4 weeks depending on scope.

We enforce strict security practices including TLS/HTTPS encryption for all data in transit, encrypted storage for API secrets and private tokens, cryptographic HMAC signature verification for webhooks, IP whitelisting, and input sanitization to prevent unauthorized access and data tampering.

We implement resilient error handling, asynchronous job queues, and automated retry mechanisms with exponential backoff. If an external service experiences temporary downtime, failed requests are safely queued and retried automatically once connectivity is restored, accompanied by error logging and administrator alerts.

Yes. We offer post-deployment support and monitoring packages to ensure your integrations remain stable through third-party API version upgrades, security patch cycles, schema updates, and changes in provider authentication protocols.

Ready to Connect Your Systems?

Tell us about the systems you want to connect and the outcome you need. We will assess the integration requirements and provide a clear scope and quote.

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